Standard Return Policy

Returns of QueueSolutions equipment must be authorized by Pro Stanchions customer service department and must be made within 14 days of invoice date. All returns are subject to a 20% restocking fee and shipping must be prepaid. Please return product in its original packaging.

 

All returns must be within 14 days of invoice date. All returns are subject to a 20% restocking charge or $20 minimum, unless otherwise agreed upon prior to return. Returns may be subject to an additional fee determined by the condition of the item upon return. All returns must be shipped prepaid. Many Visiontron products are made to order or custom made and are not returnable. Some examples include all ropes, Post-N-Panel systems, Directory Boards, special finishes, etc. If in doubt, please call before placing an order. We do not accept returns on custom items.